Soft Skills
The people skills every employer screens for.
Speak clearly, listen properly, read body language and give your supervisor updates they can act on, from your first day at work.
R349
Write clear, correct emails, short reports and work messages that get the right result the first time.
R349
Understand your emotions, stay calm under pressure, read other people well and take criticism without losing confidence.
R349
Be the team member everyone wants: reliable, respectful of differences, quick to help and generous with credit.
R349
Plan your day, put first things first, arrive on time, meet deadlines and keep track of everything with a calendar.
R349
Define problems clearly, find the real cause, think critically about information, choose a good solution and know when to escalate.
R349
Understand why conflict happens, stay calm, handle difficult conversations well and know when to involve your supervisor or HR.
R349