Teamwork and Collaboration
Almost every job is done in a team: a shift on a factory floor, a crew on a building site, the staff of a shop, a call-centre team or an office department. Employers often say they can teach the technical side of a job, but they need new employees who already know how to work with other people. This course teaches you how teams work and what roles people play in them, how to work well with people of different cultures, languages and ages, how to be reliable so that your team can count on you, how to communicate in a team, and how to share credit, take responsibility and help others succeed. The course is fully online and self-paced. Each lesson has a short activity in your workbook. You finish with a practical task and a final assessment, and you receive a MetaCo Certificate of Completion that you can add to your CV.
What you will learn
Be the team member everyone wants: reliable, respectful of differences, quick to help and generous with credit.
- Module 1: Introduction
- Module 2: How Teams Work
- Module 3: Working with Different People
- Module 4: Being a Reliable Team Member
- Module 5: Sharing Credit and Supporting Others
- Module 6: Putting It into Practice
How it is assessed
Short quizzes as you go, a final assessment with three attempts (fresh questions each time) and a practical task.
Certificate
MetaCo Certificate of Completion, with your own number and a QR code employers can scan. This certificate confirms completion of a MetaCo short course.
What you get
- The lessons, quiz and practical task
- A downloadable workbook (PDF)
- The Soft Skills toolkit
- A one-page cheat sheet to keep
- The MetaCo certificate with a QR verification link, and a "Copy to my CV" line
- The Career Starter Kit, free with your first purchase
More Soft Skills courses
Speak clearly, listen properly, read body language and give your supervisor updates they can act on, from your first day at work.
R349
Write clear, correct emails, short reports and work messages that get the right result the first time.
R349
Understand your emotions, stay calm under pressure, read other people well and take criticism without losing confidence.
R349
Plan your day, put first things first, arrive on time, meet deadlines and keep track of everything with a calendar.
R349
Define problems clearly, find the real cause, think critically about information, choose a good solution and know when to escalate.
R349
Understand why conflict happens, stay calm, handle difficult conversations well and know when to involve your supervisor or HR.
R349
