Legal

Refund policy

Last updated 12 November 2026

Our templates are digital downloads delivered instantly. Because digital files cannot be returned, we do not offer refunds once a file has been downloaded, except where the law requires it. If a file is faulty or does not match its description, contact info@metaco.org.za within 14 days and we will fix it, replace it or refund you. If you have not downloaded your purchase, you may cancel within 7 days for a full refund.