Office Administration
Practical office skills for receptionist, admin clerk and office assistant roles.
Learn what an office administrator does, use office equipment properly, control stationery and stock, and support a manager with confidence.
R349
Greet visitors, answer the phone professionally, take complete messages and handle complaints calmly at any front desk.
R349
Manage diaries, organise meetings and venues, write agendas and arrange business travel and accommodation without clashes or surprises.
R349
Prepare for meetings, record decisions and actions accurately, and write up and circulate clear, professional minutes.
R349
Set up and keep paper and electronic files, name documents so anyone can find them, archive and dispose of records correctly and keep documents under control.
R349
Type faster and more accurately, capture and check data correctly, work with forms and systems, and keep personal information confidential.
R349