Minute-Taking
Minutes are the official record of a meeting: what was discussed, what was decided and who must do what by when. Long after people have forgotten what was said, the minutes remain. They are used to follow up actions, settle disagreements, prove that decisions were made properly and, sometimes, as evidence in disputes. Taking good minutes is a respected skill, and it often opens the door to more responsible admin, secretarial and governance roles. This course teaches you what minutes are and why they matter, how to prepare before a meeting, how to listen and take notes, how to record decisions and actions clearly, how to turn your notes into well-written minutes, how to check, approve and circulate them, and how to take minutes at formal and sensitive meetings such as board meetings, safety committees and disciplinary hearings. The course is fully online and self-paced. Each lesson has a short activity in your workbook. You finish with a practical task and a final assessment, and you receive a MetaCo Certificate of Completion that you can add to your CV.
What you will learn
Prepare for meetings, record decisions and actions accurately, and write up and circulate clear, professional minutes.
- Module 1: Introduction
- Module 2: Understanding Minutes
- Module 3: In the Meeting
- Module 4: Writing Up the Minutes
- Module 5: Approving and Circulating Minutes
- Module 6: Formal and Sensitive Meetings
- Module 7: Putting It into Practice
How it is assessed
Short quizzes as you go, a final assessment with three attempts (fresh questions each time) and a practical task.
Certificate
MetaCo Certificate of Completion, with your own number and a QR code employers can scan. This certificate confirms completion of a MetaCo short course.
Part of the pathway: Junior Office Administrator
What you get
- The lessons, quiz and practical task
- A downloadable workbook (PDF)
- The Office Administration toolkit
- A one-page cheat sheet to keep
- The MetaCo certificate with a QR verification link, and a "Copy to my CV" line
- The Career Starter Kit, free with your first purchase
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