Outlook, Teams and Google Workspace
Most South African companies now run on one of two office systems: Microsoft 365 (Outlook, Teams, OneDrive and SharePoint) or Google Workspace (Gmail, Calendar, Meet, Drive and Docs). New employees are expected to manage a busy inbox, accept and book meetings, join online meetings confidently and work on shared documents without creating chaos. This course teaches you, step by step, how to organise Outlook with folders, flags, categories, rules, automatic replies and signatures; how to book and respond to meetings in Outlook and Google Calendar; how to join, take part in and host meetings in Microsoft Teams and Google Meet; how to use Gmail labels and filters and Google Drive; and how to share files safely and work together with comments, suggestions and version history. Every step names the exact button or menu, including where the new and classic versions of Outlook differ. The course is fully online and self-paced. Each lesson has a hands-on activity in your workbook. You finish with a practical task and a final assessment, and you receive a MetaCo Certificate of Completion that you can add to your CV.
What you will learn
Organise your email, manage a work calendar, take part in online meetings and share documents safely in Microsoft 365 and Google Workspace.
- Module 1: Introduction
- Module 2: Managing Email in Outlook
- Module 3: Calendars and Scheduling
- Module 4: Online Meetings
- Module 5: Gmail and Google Drive
- Module 6: Shared Documents and Collaboration
- Module 7: Putting It into Practice
How it is assessed
Short quizzes as you go, a final assessment with three attempts (fresh questions each time) and a practical task.
Certificate
MetaCo Certificate of Completion, with your own number and a QR code employers can scan. This certificate confirms completion of a MetaCo short course.
Part of the pathway: IT Support Assistant
What you get
- The lessons, quiz and practical task
- A downloadable workbook (PDF)
- The Information Technology toolkit
- A one-page cheat sheet to keep
- The MetaCo certificate with a QR verification link, and a "Copy to my CV" line
- The Career Starter Kit, free with your first purchase
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