IT102OnlineCertificate

MS Word for the Workplace

Microsoft Word is the most used writing tool in South African offices. Admin assistants, receptionists, HR and payroll clerks, site clerks and sales staff all use it to produce letters, quotes, reports, forms and notices. Documents that look neat and consistent make the company look professional, and people who can produce them quickly are valued. This course teaches you, step by step, how to create and save documents, format text and paragraphs, use styles, set up pages with headers, footers and page numbers, build tables, add logos and pictures, set out a South African business letter, create and use templates, run a mail merge to send the same letter to many people, review documents with track changes and comments, and save and print as PDF. Every step names the exact tab, button or shortcut in Word for Microsoft 365, with notes on where older versions differ. The course is fully online and self-paced. Each lesson has a hands-on activity in your workbook. You finish with a practical task and a final assessment, and you receive a MetaCo Certificate of Completion that you can add to your CV.

R349

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What you will learn

Create professional letters, reports, tables and templates in Microsoft Word, run a mail merge and save your work as a PDF.

  1. Module 1: Introduction
  2. Module 2: Word Basics
  3. Module 3: Formatting Documents
  4. Module 4: Tables and Pictures
  5. Module 5: Letters and Templates
  6. Module 6: Mail Merge
  7. Module 7: Reviewing, PDF and Printing
  8. Module 8: Putting It into Practice

How it is assessed

Short quizzes as you go, a final assessment with three attempts (fresh questions each time) and a practical task.

Certificate

MetaCo Certificate of Completion, with your own number and a QR code employers can scan. This certificate confirms completion of a MetaCo short course.

Part of the pathway: Junior Office Administrator

What you get

  • The lessons, quiz and practical task
  • A downloadable workbook (PDF)
  • The Information Technology toolkit
  • A one-page cheat sheet to keep
  • The MetaCo certificate with a QR verification link, and a "Copy to my CV" line
  • The Career Starter Kit, free with your first purchase

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