Retail and Cashier Skills

Retail is one of South Africa's biggest employers of young people. Supermarkets, clothing stores, pharmacies, hardware stores, fast-food outlets and spaza shops all need people who can serve customers, work a till accurately, handle cash safely and keep shelves full and tidy. A good cashier or shop assistant is trusted with the business's money and stock, and that trust is the first step to promotion. This course teaches you how a store works and the consumer rules that apply at the till, how to open, run and close a till, how to handle cash and card payments accurately, how to spot counterfeit notes and common scams, how to receive, rotate and display stock, and how to prevent shrinkage: the loss of stock and money through theft, mistakes and damage. The course is fully online and self-paced. Each lesson has a short activity in your workbook. You finish with a practical task based on a real shift and a final assessment, and you receive a MetaCo Certificate of Completion that you can add to your CV.