Basics of Employee Relations

Employee relations is the relationship between an employer and its employees: how they agree on conditions, how rules are set and applied, how problems are raised and solved, and what happens when they cannot agree. When it works well, people know where they stand, problems are dealt with early and fairly, and disputes are rare. When it goes wrong, trust breaks down, people are treated unfairly and cases end up at the CCMA. This course gives you a practical overview of the Basic Conditions of Employment Act and the Labour Relations Act, explains how disciplinary codes and warnings work, walks you step by step through disciplinary and grievance procedures, and shows you how HR administrators support CCMA processes. You will learn to prepare accurate notices, minutes, warnings and records that stand up to scrutiny. The course is fully online and self-paced. Each lesson has a short activity in your workbook. You finish with a practical task and a final assessment, and you receive a MetaCo Certificate of Completion that you can add to your CV.