Soft Skills
Teamwork and Collaboration
Be the team member everyone wants: reliable, respectful of differences, quick to help and generous with credit.
About this course
Almost every job is done in a team: a shift on a factory floor, a crew on a building site, the staff of a shop, a call-centre team or an office department. Employers often say they can teach the technical side of a job, but they need new employees who already know how to work with other people.
This course teaches you how teams work and what roles people play in them, how to work well with people of different cultures, languages and ages, how to be reliable so that your team can count on you, how to communicate in a team, and how to share credit, take responsibility and help others succeed.
The course is fully online and self-paced. Each lesson has a short activity in your workbook. You finish with a practical task and a final assessment, and you receive a MetaCo Certificate of Completion that you can add to your CV.
Course content
Module 1: Module 1: Introduction
- 1.1 Welcome and how this course works
Module 2: Module 2: How Teams Work
- 2.1 What makes a good team
- 2.2 Team roles and finding your place
Module 3: Module 3: Working with Different People
- 3.1 Working across cultures and languages
- 3.2 Working across ages and generations
Module 4: Module 4: Being a Reliable Team Member
- 4.1 Reliability: doing what you said you would do
- 4.2 Communicating in a team
Module 5: Module 5: Sharing Credit and Supporting Others
- 5.1 Sharing credit and taking responsibility
- 5.2 Helping others and building a strong team
Module 6: Module 6: Putting It into Practice
- 6.1 Bringing it together and your practical task