Compliance and Safety

Workplace Investigations

Plan, run and report a fair, lawful workplace investigation whose findings stand up at the CCMA.

Plan, run and report a fair, lawful workplace investigation whose findings stand up at the CCMA.

About this course

Every disciplinary hearing, grievance outcome or fraud referral is only as strong as the investigation behind it. A good investigation finds out what happened, treats everyone fairly and leaves a record that a commissioner, auditor or court can follow. This course shows you how to do that within South African law.

COURSE STRUCTURE • Module 01: Introduction • Module 02: When and Why to Investigate • Module 03: Planning the Investigation • Module 04: Gathering and Protecting Evidence • Module 05: Interviews, Findings and Reports • Module 06: Putting It into Practice

HOW IT WORKS Work through each module online. Most modules end with a short knowledge check (60% to continue). The course ends with a final assessment: pass mark 80%, 60 minutes, 3 attempts. Learners who pass receive a MetaCo certificate.

COURSE MATERIALS Learner Manual, Activity Workbook, Quick Reference Guide, practical toolkit, Action Plan and Evaluation Form, attached to Module 01.

Course content

Module 1: Module 01: Introduction

  • 1.1 Introduction

Module 2: Module 02: When and Why to Investigate

  • 2.1 When and Why to Investigate
  • 2.2 Case study

Module 3: Module 03: Planning the Investigation

  • 3.1 Planning the Investigation
  • 3.2 Case study

Module 4: Module 04: Gathering and Protecting Evidence

  • 4.1 Gathering and Protecting Evidence
  • 4.2 Case study

Module 5: Module 05: Interviews, Findings and Reports

  • 5.1 Interviews, Findings and Reports
  • 5.2 Case study

Module 6: Module 06: Putting It into Practice

  • 6.1 Putting It into Practice