Working with Shop Stewards

Shop stewards sit in two worlds. They are employees with a job to do, and they are elected leaders who speak for their members. This course explains the law that gives them their rights, and the practical habits that turn a difficult relationship into a workable one. Examples come from South African mines, plant hire yards, factories, shops and offices.

COURSE STRUCTURE • Module 01: Introduction • Module 02: Freedom of Association and Organisational Rights • Module 03: Recognition, Collective Agreements and Rights Disputes • Module 04: Time Off, Information and Consultation • Module 05: Discipline, Relationships and Mining Practice • Module 06: Putting It into Practice

HOW IT WORKS Work through each module online. Most modules end with a short knowledge check (60% to continue). The course ends with a final assessment: pass mark 80%, 60 minutes, 3 attempts. Learners who pass receive a MetaCo certificate.

COURSE MATERIALS Learner Manual, Activity Workbook, Quick Reference Guide, practical toolkit, Action Plan and Evaluation Form, attached to Module 01.