Administration and Office Skills

Working in the Digital Office

Organise, share, collaborate and stay secure in cloud, hybrid and paperless workplaces.

Organise, share, collaborate and stay secure in cloud, hybrid and paperless workplaces.

About this course

Most offices now run on cloud apps, chat and shared files, yet few people were ever shown how to use them well. This course gives administrators and office staff practical, safe habits for the digital office: organising and sharing files, collaborating in real time, communicating clearly, going paperless, automating small tasks and protecting yourself and your organisation from cyber threats.

COURSE STRUCTURE • Module 01: Introduction to the Digital Office • Module 02: The Digital Office: Cloud, Local and Hybrid • Module 03: Organising and Sharing Files in the Cloud • Module 04: Co-authoring and Version History • Module 05: Chat, Meetings and Digital Boundaries • Module 06: Paperless Workflows, Digital Forms and E-signatures • Module 07: Everyday Automation and AI Assistants • Module 08: Cyber Hygiene: Passwords, MFA and Scams • Module 09: Device Security, Lost Devices and Backups • Module 10: Putting It into Practice

HOW IT WORKS Work through each module online. Most modules end with a short knowledge check (60% to continue). The course ends with a final assessment: pass mark 80%, 60 minutes, 3 attempts. Learners who pass receive a MetaCo certificate.

COURSE MATERIALS Learner Manual, Activity Workbook, Quick Reference Guide, practical toolkit, Action Plan and Evaluation Form, attached to Module 01.

Course content

Module 1: Module 01: Introduction to the Digital Office

  • 1.1 Introduction to the Digital Office

Module 2: Module 02: The Digital Office: Cloud, Local and Hybrid

  • 2.1 The Digital Office: Cloud, Local and Hybrid
  • 2.2 Case study

Module 3: Module 03: Organising and Sharing Files in the Cloud

  • 3.1 Organising and Sharing Files in the Cloud
  • 3.2 Case study

Module 4: Module 04: Co-authoring and Version History

  • 4.1 Co-authoring and Version History
  • 4.2 Case study

Module 5: Module 05: Chat, Meetings and Digital Boundaries

  • 5.1 Chat, Meetings and Digital Boundaries
  • 5.2 Case study

Module 6: Module 06: Paperless Workflows, Digital Forms and E-signatures

  • 6.1 Paperless Workflows, Digital Forms and E-signatures
  • 6.2 Case study

Module 7: Module 07: Everyday Automation and AI Assistants

  • 7.1 Everyday Automation and AI Assistants
  • 7.2 Case study

Module 8: Module 08: Cyber Hygiene: Passwords, MFA and Scams

  • 8.1 Cyber Hygiene: Passwords, MFA and Scams
  • 8.2 Case study

Module 9: Module 09: Device Security, Lost Devices and Backups

  • 9.1 Device Security, Lost Devices and Backups
  • 9.2 Case study

Module 10: Module 10: Putting It into Practice

  • 10.1 Putting It into Practice