Administration and Office Skills

Records and Filing Made Simple

Create, file, find, keep and destroy records with confidence, on paper and on screen.

Create, file, find, keep and destroy records with confidence, on paper and on screen.

About this course

Records are the memory of an organisation. They prove what was agreed, what was paid and who did what. This course gives you a practical, step-by-step approach to managing records on paper and on screen, from the moment a document is created until the day it is archived or destroyed. Start by reviewing the objectives and thinking honestly about how records are handled where you work.

COURSE STRUCTURE • Module 01: Introduction to Records and Filing • Module 02: Why Records Matter • Module 03: The Record Lifecycle • Module 04: Classification and File Plans • Module 05: Naming Conventions and Version Control • Module 06: Paper Filing, Registries and File Tracking • Module 07: Shared Drives, Cloud and Document Management Systems • Module 08: Retention Schedules • Module 09: Secure Storage, Archiving and Destruction • Module 10: Putting It into Practice: Audits and Clean-ups

HOW IT WORKS Work through each module online. Most modules end with a short knowledge check (60% to continue). The course ends with a final assessment: pass mark 80%, 60 minutes, 3 attempts. Learners who pass receive a MetaCo certificate.

COURSE MATERIALS Learner Manual, Activity Workbook, Quick Reference Guide, practical toolkit, Action Plan and Evaluation Form, attached to Module 01.

Course content

Module 1: Module 01: Introduction to Records and Filing

  • 1.1 Introduction to Records and Filing

Module 2: Module 02: Why Records Matter

  • 2.1 Why Records Matter
  • 2.2 Case study

Module 3: Module 03: The Record Lifecycle

  • 3.1 The Record Lifecycle
  • 3.2 Case study

Module 4: Module 04: Classification and File Plans

  • 4.1 Classification and File Plans
  • 4.2 Case study

Module 5: Module 05: Naming Conventions and Version Control

  • 5.1 Naming Conventions and Version Control
  • 5.2 Case study

Module 6: Module 06: Paper Filing, Registries and File Tracking

  • 6.1 Paper Filing, Registries and File Tracking
  • 6.2 Case study

Module 7: Module 07: Shared Drives, Cloud and Document Management Systems

  • 7.1 Shared Drives, Cloud and Document Management Systems
  • 7.2 Case study

Module 8: Module 08: Retention Schedules

  • 8.1 Retention Schedules
  • 8.2 Case study

Module 9: Module 09: Secure Storage, Archiving and Destruction

  • 9.1 Secure Storage, Archiving and Destruction
  • 9.2 Case study

Module 10: Module 10: Putting It into Practice: Audits and Clean-ups

  • 10.1 Putting It into Practice: Audits and Clean-ups