Preparing for the CCMA

The CCMA and bargaining councils resolve hundreds of thousands of workplace disputes every year. Employers often lose not because the dismissal was unfair, but because the case was poorly prepared: the wrong witness, a missing document, a missed date. This module sets out what the course covers and asks you to look honestly at how your workplace handles disputes today.

COURSE STRUCTURE • Module 01: Introduction to Preparing for the CCMA • Module 02: Jurisdiction, Time Limits and Referral • Module 03: Conciliation, Con-Arb and Arbitration • Module 04: Building Your Case: Bundles, Witnesses and Evidence • Module 05: Remedies, Settlement, Awards and Review • Module 06: Putting It into Practice

HOW IT WORKS Work through each module online. Most modules end with a short knowledge check (60% to continue). The course ends with a final assessment: pass mark 80%, 60 minutes, 3 attempts. Learners who pass receive a MetaCo certificate.

COURSE MATERIALS Learner Manual, Activity Workbook, Quick Reference Guide, practical toolkit, Action Plan and Evaluation Form, attached to Module 01.