MetaCo

Administration and Office Skills

POPIA in the Office

Handle personal information lawfully and confidently at the front desk, in HR and in daily admin.

Handle personal information lawfully and confidently at the front desk, in HR and in daily admin.

About this course

Every office runs on personal information: payslips, CVs, ID copies, visitor names, client email addresses. The Protection of Personal Information Act (POPIA) sets the rules for how that information is collected, used, shared, kept and destroyed. This module explains why the rules matter to you personally, sets out what you will be able to do by the end of the course and asks you to look honestly at your own habits.

COURSE STRUCTURE • Module 01: Introduction to POPIA in the Office • Module 02: Personal Information: What the Law Protects • Module 03: The Eight Conditions for Lawful Processing • Module 04: Consent and Other Lawful Grounds • Module 05: POPIA at Your Desk: Daily Office Practice • Module 06: Sharing with Operators and Suppliers • Module 07: Data Subject Requests and PAIA • Module 08: Security Compromises: Recognise, Restrict, Report • Module 09: Direct Marketing, the Information Officer and Penalties • Module 10: Putting It into Practice

HOW IT WORKS Work through each module online. Most modules end with a short knowledge check (60% to continue). The course ends with a final assessment: pass mark 80%, 60 minutes, 3 attempts. Learners who pass receive a MetaCo certificate.

COURSE MATERIALS Learner Manual, Activity Workbook, Quick Reference Guide, practical toolkit, Action Plan and Evaluation Form, attached to Module 01.

Course content

Module 1: Module 01: Introduction to POPIA in the Office

  • 1.1 Introduction to POPIA in the Office

Module 2: Module 02: Personal Information: What the Law Protects

  • 2.1 Personal Information: What the Law Protects
  • 2.2 Case study

Module 3: Module 03: The Eight Conditions for Lawful Processing

  • 3.1 The Eight Conditions for Lawful Processing
  • 3.2 Case study

Module 4: Module 04: Consent and Other Lawful Grounds

  • 4.1 Consent and Other Lawful Grounds
  • 4.2 Case study

Module 5: Module 05: POPIA at Your Desk: Daily Office Practice

  • 5.1 POPIA at Your Desk: Daily Office Practice
  • 5.2 Case study

Module 6: Module 06: Sharing with Operators and Suppliers

  • 6.1 Sharing with Operators and Suppliers
  • 6.2 Case study

Module 7: Module 07: Data Subject Requests and PAIA

  • 7.1 Data Subject Requests and PAIA
  • 7.2 Case study

Module 8: Module 08: Security Compromises: Recognise, Restrict, Report

  • 8.1 Security Compromises: Recognise, Restrict, Report
  • 8.2 Case study

Module 9: Module 09: Direct Marketing, the Information Officer and Penalties

  • 9.1 Direct Marketing, the Information Officer and Penalties
  • 9.2 Case study

Module 10: Module 10: Putting It into Practice

  • 10.1 Putting It into Practice