MetaCo

Administration and Office Skills

Meetings That Work

Call fewer meetings, run better ones and leave every meeting with clear decisions and owned actions.

Call fewer meetings, run better ones and leave every meeting with clear decisions and owned actions.

About this course

Meetings are where organisations make decisions, share news, solve problems and build trust. They are also one of the biggest drains on working time. This course gives you a practical, repeatable approach to meetings: from deciding whether to meet, through planning and chairing, to minutes, follow-up and improvement. It applies to quick team check-ins and to formal board and committee meetings alike.

COURSE STRUCTURE • Module 01: Introduction • Module 02: Should This Be a Meeting? • Module 03: Designing for the Outcome • Module 04: Agendas, Invitations and Pre-Reads • Module 05: Venues, Hybrid and Online Meetings • Module 06: Chairing the Meeting • Module 07: Handling Difficult Dynamics • Module 08: Minutes and Action Logs • Module 09: Formal Meetings • Module 10: Putting It into Practice

HOW IT WORKS Work through each module online. Most modules end with a short knowledge check (60% to continue). The course ends with a final assessment: pass mark 80%, 60 minutes, 3 attempts. Learners who pass receive a MetaCo certificate.

COURSE MATERIALS Learner Manual, Activity Workbook, Quick Reference Guide, practical toolkit, Action Plan and Evaluation Form, attached to Module 01.

Course content

Module 1: Module 01: Introduction

  • 1.1 Introduction

Module 2: Module 02: Should This Be a Meeting?

  • 2.1 Should This Be a Meeting?
  • 2.2 Case study

Module 3: Module 03: Designing for the Outcome

  • 3.1 Designing for the Outcome
  • 3.2 Case study

Module 4: Module 04: Agendas, Invitations and Pre-Reads

  • 4.1 Agendas, Invitations and Pre-Reads
  • 4.2 Case study

Module 5: Module 05: Venues, Hybrid and Online Meetings

  • 5.1 Venues, Hybrid and Online Meetings
  • 5.2 Case study

Module 6: Module 06: Chairing the Meeting

  • 6.1 Chairing the Meeting
  • 6.2 Case study

Module 7: Module 07: Handling Difficult Dynamics

  • 7.1 Handling Difficult Dynamics
  • 7.2 Case study

Module 8: Module 08: Minutes and Action Logs

  • 8.1 Minutes and Action Logs
  • 8.2 Case study

Module 9: Module 09: Formal Meetings

  • 9.1 Formal Meetings
  • 9.2 Case study

Module 10: Module 10: Putting It into Practice

  • 10.1 Putting It into Practice